No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Lyft via phone. Our aim is to assist you in efficiently locating the phone number of Lyft and address any concerns or inquiries you may have about your Lyft purchases. We understand that waiting on hold for extended periods to inquire about your order on Lyft can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Lyft representative once you've reached them. By following our step-by-step guide for contacting Lyft customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Lyft representative assist you more effectively. We also provide guidance on how to ask the Lyft representative for assistance, as well as how to follow any instructions provided by the Lyft representative.

With this information, you can reach out to the Lyft customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Lyft purchases.

Lyft Phone Number

Toll-Free Number:

855-245-3311

Current wait: 7 mins (3m avg)

Hours: 24 hours, 7 days

Best time to call: 10:15am

Customer Service Phone Number:

  • (415) 767-5968

    Lyft Rentals (For Text)

  • (855) 865-9553

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What happened: You charged me for riding a bike for ** hours while I was only riding it for about ** minutes, I would love to have my money back, I don’t know one would even be able to ride a bike for ** hours.

What happened: i was charged $*** on my card that should have been refunded. it still hasnt been and was wondering why and when it will be refunded

What happened: Hello I been a citibike member since March ****. I have been renewing my *.** a month membership with my Medicaid card . I am trying to do it again , I submitted my card and been calling citibike and was told my documents is not suffice , i when to HRA site from my apps and took snap shot pictures and also share it , yet membership is not being renewed. I don’t know what changes from the document that I have been provided. Please help thanks . *Sur Andre b lexon ***********

What happened: Charged me $*** for a bike that I could not dock at a station. The e-bike had a wire hanging from the front of the bike where it connects to the dock. Couldn't "connect" or lock into any dock. Did live chat and after ** minutes my issue was deemed resolved by describing the issue, following guidance, taking pictures and sending them to Citi bike as proof, and finally getting the approval from the online rep. that I satisfied all the requirements on my end about my problem..*He told me he put that bike on "pause" so I could take another bike out if I wanted to. I "had his word" (the rep) that i would not be charged for not returning*ending a ride.He told me I would not be held responsible for any other charges or for damage to the bike because he was notified of the problem and said it was not my fault.*NONE OF THAT HAPPENED.*I swear its like the entire conversation never existed. That he was just a ghost. Maybe his decisions don't mean squat at Citi Bike because the next thing i know is I see the bike as not being returned on the app. I tried to take another bike out ** days later and I can't because my account is locked due to a missing bike. I also saw my bank statement a charge for over $*** for the same bike*problem*incident.*Thank god I took screen shots of the entire online chat, (including pictures) I had with the first rep who cleared me of consequence. *Now the fight begins.

What happened: Hi - I wanted to write this email with the hopes that something can be done about CitiBike riders not following any rules.**I live in Murray Hill in NYC. I constantly see CitiBike riders disobey all road rules. They do not stop for lights, ride the wrong way in traffic and ride on the sidewalk at fast speeds. One rider asked me if it was okay to ride on the sidewalk. Obviously no rules are in place for these riders. I see it in all areas of the city as well.**I am going to get this info to Mayor Adams and Gov Hochul. No one is telling these riders how to behave.**I am hoping this info will get to the appropriate heads of the company to fix this issue before I go further with my complaint. **Thank you,**Susan Mannes

What happened: The problem: Update credit card information

What happened: Hello, I took two bikes on December ** for the day and I had two samples. One of ** euros and one of *** euros. I don't understand. I'm on vacation in New York and leaving for Paris in * days.

QA

How to contact Lyft by phone?

To contact the Lyft customer service by phone, you can follow these steps:

  • Look up the phone number of the Lyft customer service. The phone number is listed on lyft.com. Or check out the Lyft phone number page on WorthEPenny.

  • Dial the Lyft phone number 855-245-3311.

    Hours: 24 hours, 7 days

    Best time to call: 10:15am

  • Wait for an answer: Once the call is connected, wait for a Lyft representative to answer on the other end.

    Average wait time: 3m

  • Identify yourself and state your reason for calling the Lyft representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Lyft to help them assist you.

  • Ask for assistance: Ask the Lyft representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Lyft needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Lyft representative: After you have received the assistance you need, thank the Lyft representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Lyft, you can follow these steps:

  • Dial the Lyft customer service phone number 855-245-3311, which can be found on the Lyft website or in your order confirmation email form Lyft. Or check out the Lyft phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Lyft. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Lyft representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Lyft representative.

  • If the system still doesn’t connect you to a Lyft representative, stay on the line without pressing any keys. Lyft will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Lyft.

  • Once you reach a live person, explain your issue and provide any relevant information about your Lyft order. The Lyft representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Lyft website. This may allow you to connect with a Lyft representative more quickly and efficiently than calling.

QA

Any tips for calling Lyft customer service?

When calling Lyft customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Lyft account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Lyft representative without any disruptions or background noise.

  • Be polite and respectful to the Lyft representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Lyft.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Lyft representative address your concern.

  • If the initial Lyft representative is unable to resolve your issue, politely ask to speak with a supervisor from Lyft or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Lyft representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Lyft after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Lyft customer service.

QA

What can I do If I am unhappy with my call to Lyft?

If you are unhappy with your call to Lyft customer service, there are several options you can try:

  • Call again: Try calling Lyft customer service again and speak to a different Lyft representative. Sometimes a different Lyft representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Lyft representative, you can ask to speak with a supervisor from Lyft or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Lyft may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Lyft customer service through other channels, such as email or chat. You can also explore the Lyft Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Lyft service, you may want to consider other options such as returning the product you bought on Lyft or filing a complaint with a consumer protection agency.

QA

How do I contact Lyft via live chat?

No, Lyft hasn’t provided any live chat service currently. While live chat support is not currently available, Lyft offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Lyft customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Lyft representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Lyft.

QA

How to contact Lyft via social media?

You can contact Lyft via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Lyft via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Lyft official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Lyft, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Lyft. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Lyft social media team.

Please note that the social media accounts of Lyft are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Lyft for certain issues. For urgent or complex issues, it's recommended to contact Lyft customer service via phone or chat for more personalized assistance.

QA

Does Lyft have an email? How to contact Lyft customer service by email?

Yes, to contact the Lyft customer support by email, follow these steps:

  • Go to lyft.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Lyft and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Lyft order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Lyft order number or username.

  • Once you have completed the email, click send. You should receive a response from the Lyft customer support team within a few business days.

QA

What is WorthEPenny's relationship to Lyft?

To put it simply, WorthEPenny is an independent third-party website that is not related to Lyft. WorthEPenny provides free tools and resources to assist customers in reaching Lyft customer service more efficiently, such as the Lyft phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Lyft, as well as forums where Lyft customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Lyft, it is not associated with or endorsed by Lyft.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Lyft official app or the Lyft company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Lyft trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Lyft. All references by WorthEPenny to third-party trademarks like Lyft are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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